Tom was amazing. Great first interaction for initial quote and then all the way through selecting stain to scheduling and then the actual work. The floor came out better than I could have possibly imagined. It looks brand new, every edge, every corner. Even did things I forgot to tell them about like inside a floor cabinet and outside the back door there is a small piece. Absolutely perfect in every way. To top it off, we decided to remove the floor cabinet and Tom is arranging to come back to repair one small board that was covered up. Amazing service that earned a life time customer and word of mouth you could not believe. I would recommend without hesitation.
Good quality wood and neatly installed Completed on time and the issue around leakage was investigated thoroughly as requested.
Very responsive staff, really believe in customer service. Work is done when scheduled, professional staff, great post-installation clean up.
The team at FCI North Chicago was great! From the in person quote to jumping through hoops with my condo buildings rules & regulations for floor refinishing projects it was a breeze. They even completed the job while I was out of the country! They were very professional and I'd highly recommend their services.
On time and perfect service
Woodrow and Rita Williams
Staff was knowledgeable and follow up to details and concerns
very responsive and work was done ahead of schedule.
Explained all the differences in the various types of carpeting, very flexible in scheduling.
Tom and Sheila were so helpful and communicative. I cannot say enough good things about them.
Good selection and quick installation